Delivery time = shipping time + processing time
It normally takes 1-2 business days for the items which has a lot of stock.
For some very hot sale items, it normally takes 3-5 business days for us to process your order.
SHIPPING TO USA/UK/Australia
Standard Shipping: 5-10 business days (Cost:free)
Fast Shipping: 4-7 business days (Cost: $5.99)
Expedite Shipping: 3-5 business days (Cost: $15.99)
Standard Shipping: 10-25 business days (Cost:free)
Fast Shipping: 4-10 business days (Cost: $15.99)
Shipping times are estimates and commence from the date of shipping, rather than the date of order, and can take longer than expected due to invalid address, customs clearance procedures or other causes.Please contact us within 3 months of shipment if the package does not arrive in time, our customer service will get back to you within 24 hours. Please note that overdue requests may not be accepted.
- Customs, Duties and Taxes problem
Merry mode does not add any hidden charges to your order. The price you see in the checkout is the price you will pay. We do not charge any tax.
Most countries do not charge import duties on private items, samples, and goods below a certain stated value, but the very few countries may charge this fee, so you may find that you have to pay taxes when goods you ordered from us arrive in your country if you are in these countries. Merry Mode do not bear this charge. You must ensure you find out about regulations in your own country before ordering from MerryMode if you are no in USA, Australia,UK.
If you have an account on MerryMode, you can login, and click my order, you will find a tracking with available link to track your package.
If you don't have account, please check your mail, there is a mail named "shipment information", you will get your tracking number, and a link to to track your package.
- If delivery is delayed or missing, how to deal with it
If package was delay, and no delivered info by tracking number, please contact us to confirm where is your package.
If tracking info of package shows that your package has been delivered, but you are missing your package. Please firstly check with your family, neighbors and the local sorting office in case it was delivered when you were not present.If you still do not find your package, please check your mailbox, near the door, garden, and relevant places.